MfcChris wrote:It is alright answering phones now and again but when they don't, how come they never return calls? The amount of lost revenue at this club over the past 7 years is disgraceful. Why doesn't any of these businessmen know how to run a business and take money in from interested parties? Anything is better than nothing.
Its sad that the club is in this state but not surprising. Lets look at the possible contributors:
Since the move to the Globe, anyone had a payrise? Almost from the off there were news of cutbacks, with staff numbers downsized, jobs merged etc. I'd imagine the line of 'count yourself lucky to still have a job' has been rolled out at each annual review since (if indeed these actually take place). With inflation over 6.5 years they could be working for a lot less than when they signed up in 2010.
With the delays in the Globe build staff appeared to have been thrown into new jobs in a new environment without any training, this issues haven't seemed to have improved since, so I'd imagine training has largely been ineffective or even non-existent.
Management. The club lost its unpopular GM with the Diego fiasco, who by all accounts called the shots on pretty much everything and hated giving others responsibility. Since then though the club is now totally rudderless and even more dysfunctional. I couldn't imagine working in a place where you don't even know who is in charge or who to go to for help or advice.
What will payday bring? Right now, I'd imagine chasing missed calls on the work phone might not be such a priority whilst you are unsure if your efforts will be rewarded with a full pay packet at the end of the month!
All things considered, I think that the club is 'just about functioning' is a credit to the staff.