Page 1 of 1

O/T WARNING OF SUSPICIOUS BT E MAIL

PostPosted: Thu Dec 05, 2019 12:11 pm
by redrobo
I HAVE RECEIVED THIS MORNING A VERY GENUINE LOOKING E MAIL FROM BT ASKING TO UPDATE MY DETAILS INCLUDING THOSE OF MY BANK.

I HAVE CONTACTED BT AND THEY HAVE CONFIRMED THAT IT IS NOT GENUINE.

IF YOU OR YOUR RELATIVES HAVE RECEIVED A SIMILAR E MAIL THEN PLEASE REPORT IT TO BT.

Neil Roebuck

Re: O/T WARNING OF SUSPICIOUS BT E MAIL

PostPosted: Thu Dec 05, 2019 12:33 pm
by Keith
Neil, I know you mean well by sharing this, but if I reported every dodgy scam email I receive, I'd never have time to read ShrimpsVoices! :D :lol: :lol: :lol:

Seriously, everyone needs to be alert to scammers, who are becoming more sophisticated. No company will ask you to update info in this manner.

Another one to be aware of is telephone scams, where they will phone you on a landline and claim to be your bank. They will ask you "for your protection" to phone the number on the back of your debit card. They then don't hang-up, keeping the line open. You go and get your card and pick the phone up to dial a 'new' number, but you are actually still speaking with the scammer. Their accomplice will then 'take you through security'... you then confidently give them all your security details. If you ever get this, always use a different phone to ring the security number.

Re: O/T WARNING OF SUSPICIOUS BT E MAIL

PostPosted: Thu Dec 05, 2019 12:40 pm
by marky No.1
Keith wrote:Another one to be aware of is telephone scams, where they will phone you on a landline and claim to be your bank. They will ask you "for your protection" to phone the number on the back of your debit card. They then don't hang-up, keeping the line open. You go and get your card and pick the phone up to dial a 'new' number, but you are actually still speaking with the scammer. Their accomplice will then 'take you through security'... you then confidently give them all your security details. If you ever get this, always use a different phone to ring the security number.


Yep, that happened to my neighbour yesterday

Re: O/T WARNING OF SUSPICIOUS BT E MAIL

PostPosted: Thu Dec 05, 2019 2:06 pm
by redrobo
Keith if you saw the e mail sent to me even you would be suspicious of it even though it looks in terms of appearance to be authentic.

I can imagine some old folk getting something similar and going ahead and filling out the details required.

Surely better that other SVers with aged family members inform them of it then to do nothing and wait for sorry tales of being conned out of money.

No apology from me for my post......better to be warned than to suffer :cry:

:( :( :(

Re: O/T WARNING OF SUSPICIOUS BT E MAIL

PostPosted: Thu Dec 05, 2019 4:40 pm
by captain sparkle
This is a grand li'le website for finding out about scams and that, and other local stuff -
https://www.stayintheknow.co.uk/

Re: O/T WARNING OF SUSPICIOUS BT E MAIL

PostPosted: Thu Dec 05, 2019 5:03 pm
by redrobo
Sounds as though the BT thing is going crazy. Both my Daughter and Son in Law's work place colleagues in Preston have been hit as well.

Whoever is responsible for scams in general need to be exposed and let the law take its course.

:evil: :evil: :evil:

Re: O/T WARNING OF SUSPICIOUS BT E MAIL

PostPosted: Thu Dec 05, 2019 5:47 pm
by Phil Anderer
redrobo wrote:Sounds as though the BT thing is going crazy. Both my Daughter and Son in Law's work place colleagues in Preston have been hit as well.

Whoever is responsible for scams in general need to be exposed and let the law take its course.

:evil: :evil: :evil:


Problem is so many are run from overseas in places where it's difficult to prosecute.

Re: O/T WARNING OF SUSPICIOUS BT E MAIL

PostPosted: Thu Dec 05, 2019 9:45 pm
by mrpotatohead
Our police are overworked to the point that they regularly fail to chase up criminals even when they are given evidence on a plate, and if they get a case past the Crown (don't want to bother) prosecution service, to court, magistrates are leaned on to dole out pathetic sentences that make the whole exercise pointless.

Re: O/T WARNING OF SUSPICIOUS BT E MAIL

PostPosted: Thu Dec 05, 2019 10:08 pm
by Brian S
redrobo wrote:Keith if you saw the e mail sent to me even you would be suspicious of it even though it looks in terms of appearance to be authentic.

I can imagine some old folk getting something similar and going ahead and filling out the details required.

Surely better that other SVers with aged family members inform them of it then to do nothing and wait for sorry tales of being conned out of money.

No apology from me for my post......better to be warned than to suffer :cry:

:( :( :(

As Keith said, if we all posted extremely genuine looking dodgy emails, you'd never find a football post. The banks have spent a lot of money drilling the message home and it's clear & simple.

No genuine financial company will ask for these details.

There are services available to filter them out like spamfence. GMail & Outlook are also hot on spam & phishing.

Re: O/T WARNING OF SUSPICIOUS BT E MAIL

PostPosted: Fri Dec 06, 2019 8:41 am
by Posh
The simplest piece of advice is to switch email accounts to either Gmail or Outlook (ideally using Office 365). It reduces spam or phishing emails to virtually nothing because the sheer volume of emails pouring through their system picks up phishing attacks very quickly and machine learning sorts out the rest. If you're using a legacy free or a desktop / disk installed system then its like leaving your front door open at night with a big sign saying 'rob me'.

Re: O/T WARNING OF SUSPICIOUS BT E MAIL

PostPosted: Fri Dec 06, 2019 11:19 am
by redrobo
The only reason I posted was for fellow SVers to warn their elderly relatives not to be fooled by such a convincing e mail from BT.

As I've already stated it's appearance and layout even down to the usual small print is identical to a genuine BT e mail. It will I'm afraid fool a lot of people who are maybe not that savvy when it comes to scams.

What will be will be.....I just hope that none of your relatives or acquaintances are taken in by such a visually convincing e mail..... :cry:

Re: O/T WARNING OF SUSPICIOUS BT E MAIL

PostPosted: Fri Dec 06, 2019 1:06 pm
by Keith
redrobo wrote:The only reason I posted was for fellow SVers to warn their elderly relatives not to be fooled by such a convincing e mail from BT.

As I've already stated it's appearance and layout even down to the usual small print is identical to a genuine BT e mail. It will I'm afraid fool a lot of people who are maybe not that savvy when it comes to scams.

What will be will be.....I just hope that none of your relatives or acquaintances are taken in by such a visually convincing e mail..... :cry:


No-one was attacking you or your motives for posting and the thread has been added to with some good advice. I was merely pointing out to you (and others) that there are many other variants beyond 'just' the BT scam that you received. The TV Licensing one I received recently, saying I'd 'over paid' and they needed my details to refund the money was particularly well presented and because it was a small amount (something like £31.22 or similar) it was actually even more believable.

Re: O/T WARNING OF SUSPICIOUS BT E MAIL

PostPosted: Fri Dec 06, 2019 2:08 pm
by black morse
redrobo wrote:The only reason I posted was for fellow SVers to warn their elderly relatives not to be fooled by such a convincing e mail from BT.

As I've already stated it's appearance and layout even down to the usual small print is identical to a genuine BT e mail. It will I'm afraid fool a lot of people who are maybe not that savvy when it comes to scams.

What will be will be.....I just hope that none of your relatives or acquaintances are taken in by such a visually convincing e mail..... :cry:


Agree with you RR. The more publicity given to these bas*****s the better. They prey on the vulnerable.

Re: O/T WARNING OF SUSPICIOUS BT E MAIL

PostPosted: Fri Dec 06, 2019 4:10 pm
by redrobo
Keith wrote:
redrobo wrote:The only reason I posted was for fellow SVers to warn their elderly relatives not to be fooled by such a convincing e mail from BT.

As I've already stated it's appearance and layout even down to the usual small print is identical to a genuine BT e mail. It will I'm afraid fool a lot of people who are maybe not that savvy when it comes to scams.

What will be will be.....I just hope that none of your relatives or acquaintances are taken in by such a visually convincing e mail..... :cry:


No-one was attacking you or your motives for posting and the thread has been added to with some good advice. I was merely pointing out to you (and others) that there are many other variants beyond 'just' the BT scam that you received. The TV Licensing one I received recently, saying I'd 'over paid' and they needed my details to refund the money was particularly well presented and because it was a small amount (something like £31.22 or similar) it was actually even more believable.


Not suggesting that you would attack an elderly gentleman such as myself :lol:

To date I've received postal and telephone scams from BT, TV Licensing, Accident claim companies and numerous ones from Financial Services particularly like the one that suggest a £600 transaction has been made from my Bank and to press key pad No1 to discuss further.

My Mother in Law has received the latter and played along with the caller and then loudly blew a whistle into the telephone mouth piece that had the desired effect....what a surprise that such calls have now ceased... :o :o :o ;)

Re: O/T WARNING OF SUSPICIOUS BT E MAIL

PostPosted: Sat Dec 07, 2019 5:34 pm
by Aspers
On another matter,
I need someone to put 25 million GBP in their account for me,
Which was left to me by someone in Nigeria.
Just send me the demurrage of 2500.00 GBP.
And I , sorry I mean we can get started!!

Tried to wake up for the Carlisle game but was
Dreaming how I’m going to spend my money!!!