I don’t wish to be sucked into a baseless apportioning of accountability for today’s state of affairs, the potential of which could range from an existential threat to league status and the club , to just a failure to prioritize stakeholder engagement for the fans group, to anything that falls in between .
I would though from just an mildly horrified bystander perspective like to throw in a few hopefully constructive words by turning the question on its head and asking a few questions, Namely what exactly did not happen or did happen
1. Management of change, risk , & transition management
The fact that key stakeholders (staff) were not paid on –time, with subsequent short term adverse publicity and reputational impact, which may have longer term implications (as many have pointed out; collateral impacts on event management and also less attractive proposition to new signings) if not more robustly managed , points to failure to identify the risks associated with the transition and failure to have in place appropriate measures and or resources in place to deal with any risks that manifested themselves. Have said before that the club seem reluctant to manage communications, until events begin to manage the club, and we all hope the club can do this better in future.
You would think that all the key stakeholders would have worked together on a transition plan for the Sale and hand over of responsibilities of the club, allocated accountability, and resources to manage key elements , and both parties signed off on it. I wonder if this is how it happened in reality ?
The limited scope releases by the club have failed to assuage reasonable concerns to the fan base , and the reported failure of the club to provide an English competent spokesperson to interface with a press request or subsequently support a written statement if true, is another seeming oversight that adds to the confusion. I would agree though that Diego was probably right not engage with our wonderful press if not feeling competent to do so. So half a smart move :
The situation arounds Tom’s departure also intensifies the mood of pessimism, and in turn raising the potential for longer term implications, I personally found the clubs statement on the subject crap. And the departure of such a quality player at this stage of the season very worrying.
As to whether the release of a club employee was to pay the bills or due to other circumstances suppose we will never really know due to confidentiality.
Kudos to FCOM who have actually put out the far more lucid public statement on the current situation than the club managed to achieve to date
2. One way forward
We have seen in response to the uncertainty arising from the current situation a raft of positive and innovative suggestions from Forum members, without wishing to go into detail, the fact that such a range of responses come from a fairly limited group of contributors to the forum, if scaled up to the wider (but seemingly declining) fan and stakeholder base shows that there is a great deal of untapped potential both in terms of ideas and of material contribution that can be harnessed. Individually these initiatives are well- meaning, but by harnessing the full power of all club stakeholders in aligning behind an jointly agreed set of plans and objectives initially developed by the club , circulated for stakeholder input (FCOM – Sponsors -community etc) and finally agreeing the joint strategy and plan , schedule of implementation, (both of which can be easily risk assessed ) , defined accountabilities, and achieving a state where most if not all stakeholder working towards a common baseline and contributing its talents and resources.
Some business sensitive elements may need to be limited access and not all plan elements will necessarily be achieved, but this approach has got to have an edge against the current groping in the dark that seems to be prevalent, its nothing novel or unique, its normal practice in better run businesses of all sizes and in most cultures, there is no reason why Morecambe FC cannot kick –on and become a model for stakeholder engagement (OR IS THERE ?). I found the club charter online for 2013/2014 and that could be a start to build on but its more a CRM document than a plan.
Attached a link to a couple of clubs plans as found with simple internet search, neither is perfect but both are illustrative.
Appreciate these things take time, but in reality if you hadn’t thought about this stuff before embarking on a project, you are a somewhat behind the curve already, so I hope the club under its new management can improve its engagement and harness the energy of its stakeholders, sooner rather than later.
http://www.fortwilliamfc.co.uk/wp-conte ... n-2014.pdfhttp://www.scarboroughathletic.com/file ... 0_v2.0.pdfhttp://www.morecambefc.com/documents/mfc298-868897.pdfIm going back in My box now
Cheers
Zippy