redrobo wrote:StaySure are saying that any policy purchased AFTER March 13 will not be valid due to the virus.
As we purchased if before that date and the fact that it doesn't mention anything about pandemics in its exclusions that we feel that we are due at least a valid Travel Insurance Voucher for future use that they have publicized on their web site for a period of up to 36 months. Unfortunately they are not at the moment honoring that commitment.
Just wondered if anybody else on SVs is having similar problems with Travel Insurance refunds of vouchers?
redrobo wrote:If you are unable to use your travel insurance because in this case the virus which has resulted in the loss of all travel particularly outside the country it's perfectly understandable and in my opinion legal to expect the travel insurance company to cancel the policy and refund the client.
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