BerlinWaller wrote:Has anybody heard from the club yet regarding the form we filled in?
RedRedWine wrote:BerlinWaller wrote:Has anybody heard from the club yet regarding the form we filled in?
Just got my ticket for adult terracing - check your emails
RedRedWine wrote:I'm also saying that last years season ticket holders that did not renew for 2020/21 should be considered for the priority window alongside existing season ticket holders...
glagys wrote:So when you apply for a ticket do you get a confirmation email to say we are dealing with your request ?
glagys wrote:So when you apply for a ticket do you get a confirmation email to say we are dealing with your request ?
RedRedWine wrote:I don't really understand your question - the club clearly doesn't have robust data set to apply qualifying criteria against (e.g. match tickets purchased, ifollow games bought, etc.).... hence the elected free-for-all option selected for non-season ticket holders. I'm saying that it should have this information, and if it doesn't then at least be transparent with supporters to explain their decision making process - and learn from it.
If the club you had the data, you'd set and communicate qualifying criteria below availability (e.g. has purchased 10 match tickets). You won't capture everybody, but it would have been fairer that the current system - and people could accept the decision.
I'm also saying that last years season ticket holders that did not renew for 2020/21 should be considered for the priority window alongside existing season ticket holders. I think this should be reviewed by the club as an absolute minimum considering the issue surrounding the refund offer with low/no take-up last season. Surely the club is in possession of this information - full disclosure one of my friends falls into this category although I have not discussed this with him, I just think that is a reasonable concession to make given the circumstances and quite frankly can't believe that this hasn't been considered already by the club.
glagys wrote:So when you apply for a ticket do you get a confirmation email to say we are dealing with your request ?
Bare bum wrote:glagys wrote:So when you apply for a ticket do you get a confirmation email to say we are dealing with your request ?
Check your junk folder. My ticket invite was there.
Screenster wrote:Anyone still not had their ticket? I've had mine through but a friend who put me down on their list hasn't had theirs through yet.
BerlinWaller wrote:Screenster wrote:Anyone still not had their ticket? I've had mine through but a friend who put me down on their list hasn't had theirs through yet.
Similar story. I have had mine through with my Dad and lad on but my Dad hasn't had a reply to his. Hopefully the club are cross referencing all the applications. Caused some bloody anxiety has this.
BerlinWaller wrote:Screenster wrote:Anyone still not had their ticket? I've had mine through but a friend who put me down on their list hasn't had theirs through yet.
Similar story. I have had mine through with my Dad and lad on but my Dad hasn't had a reply to his. Hopefully the club are cross referencing all the applications. Caused some bloody anxiety has this.
Bare bum wrote:BerlinWaller wrote:Screenster wrote:Anyone still not had their ticket? I've had mine through but a friend who put me down on their list hasn't had theirs through yet.
Similar story. I have had mine through with my Dad and lad on but my Dad hasn't had a reply to his. Hopefully the club are cross referencing all the applications. Caused some bloody anxiety has this.
I've got your dad's but it's for standing behind the goals at Hertha Berlin.......
Ego Tripping wrote:BerlinWaller wrote:Screenster wrote:Anyone still not had their ticket? I've had mine through but a friend who put me down on their list hasn't had theirs through yet.
Similar story. I have had mine through with my Dad and lad on but my Dad hasn't had a reply to his. Hopefully the club are cross referencing all the applications. Caused some bloody anxiety has this.
Surely if you’ve got your dads he doesn’t need a reply? It was clear that in order to be together payment for group tickets would need to be done in one transaction.
Ego Tripping wrote:BerlinWaller wrote:Screenster wrote:Anyone still not had their ticket? I've had mine through but a friend who put me down on their list hasn't had theirs through yet.
Similar story. I have had mine through with my Dad and lad on but my Dad hasn't had a reply to his. Hopefully the club are cross referencing all the applications. Caused some bloody anxiety has this.
Surely if you’ve got your dads he doesn’t need a reply? It was clear that in order to be together payment for group tickets would need to be done in one transaction.
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